Legal
Please read these Terms carefully before using GenieHaus or GenieTracker. By accessing or using our services, you agree to be bound by these Terms.
You must be at least 18 years old to use the Services. You are responsible for your account credentials and all activity under your account. Notify us immediately at mohamed.safa@mgfgrp.com if you suspect unauthorised access.
An AI-powered workspace platform for generating documents, dashboards, and automated workflows through natural language. Features vary by plan (Bronze, Golden, Enchanted).
A management suite providing workspace organisation, contact management, contract and envelope workflows, and payment integration.
We may modify, suspend, or discontinue any feature with reasonable notice.
Subscriptions are monthly or annual. Payments are processed through QuickBooks / Intuit. By providing payment information you authorise recurring charges in USD. Fees are non-refundable except as described in our Refund Policy.
Subscriptions renew automatically. Cancel any time in account settings; cancellation takes effect at end of the current period.
You are responsible for applicable taxes. We collect taxes where legally required.
The Bronze Lamp tier is free subject to usage limits. We may modify or discontinue it with 30 days' notice.
You agree not to: violate applicable law; upload malicious code; scrape or extract data without consent; gain unauthorised system access; generate defamatory or infringing content; impersonate others; disrupt service performance; or send unsolicited messages. Violations may result in immediate account termination without refund.
All software, designs, trademarks, and technology are owned by or licensed to the Company. We grant you a limited, non-exclusive, revocable licence to use the Services for internal business purposes. AI-generated outputs are provided for your use subject to applicable law.
You retain ownership of your Content and grant us a limited licence to host and process it solely to provide the Services. We do not sell or use your Content for advertising or AI model training without your explicit consent.
Each party agrees to keep the other's non-public information confidential and use it only to perform obligations under these Terms. This does not apply to publicly available information or disclosures required by law.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES. TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF (A) AMOUNTS PAID BY YOU IN THE PRIOR 12 MONTHS, OR (B) USD $100.
You agree to defend, indemnify, and hold harmless the Company from claims arising out of your use of the Services, violation of these Terms, or your Content.
These Terms are effective from first access. We may suspend or terminate your access immediately for breach, non-payment, or legal requirement. Data deletion post-termination is governed by our Data Deletion Policy.
These Terms are governed by the laws of Michigan, US. Disputes shall be resolved by binding arbitration under AAA rules in Michigan. Class action waiver: disputes must be resolved individually.
We will provide at least 14 days' notice of material changes via email or in-app notification.